Pets on the Green
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About Ciera O'Rourke

What started with a growing collection of pets during lockdown has grown into a fully licensed animal handling business, a Level 3 Award in Animal Assisted Therapy, and a genuine mission to share the healing power of animals with everyone — especially those who need it most.

Licensed & insured
Level 3 Award in AAT
Enhanced DBS checked
Tandridge Council approved
Ciera with a young visitor Ciera with animals Ciera with Pets on the Green

Our mission

Every child who comes here is asked one thing: what do you want to know?

Not what year group are you, not what can’t you do, not what’s the diagnosis. Just what’s interesting to you — and then we build from there, with 70 animals to build it with.

We want children to leave knowing something they didn’t, having done something they weren’t sure they could, and having spent an hour where nothing was wrong with them. For some that means confidence and regulation. For others it means a genuine route into biology, animal care or a career they hadn’t thought of. Often it’s both.

And we know that behind every child is a family who has usually been fighting for something for a long time. We keep proper records, write reports that are actually usable, and give straight answers about whether we can help — because families have had enough of being managed.

Our story

I started Pets on the Green not long out of school, after spending a large part of my own school career unable to get through the gates.

I have autism, ADHD, ARFID and severe anxiety. I had an EHCP, moved to NESCOT’s 14–16 provision, and spent time in hospital. Through all of it, the thing that consistently helped was animals — not because anyone prescribed it, but because animals ask nothing of you, don’t mind if you get it wrong, and don’t need you to explain yourself.

I started with a few pets and a plan to let other people have that too. It became 70 animals, a licensed setting, a van, a Level 3 qualification in animal-assisted therapy, and provision that local authorities now commission.

The whole thing runs on something I arrived at the hard way: a child who can’t cope in a classroom isn’t a child who can’t learn. They’re a child who hasn’t yet been given somewhere that works the way they do.

How we got here

Pets on the Green didn’t start as a business. It started with a few animals and a girl who couldn’t get into school.

I was fourteen, had an EHCP, and had been out of education for the best part of a year. Animals were the only thing that consistently helped — not because anyone prescribed them, but because animals ask nothing of you and don’t need you to explain yourself.

What grew from that is a licensed setting in Warlingham with over seventy animals, a van, a small team, and a service that local authorities now commission.

It has grown the way the need grew. Private encounters came first. Then birthday parties, then Scout and school visits, then care homes. Then families started asking whether their child could come regularly rather than once, and whether it could be written into an EHCP. That’s where the AAI provision came from — not from a business plan, from parents asking.

We now work with families across Surrey and the surrounding area, and with schools, care homes and community groups from Croydon out to Oxted and Reigate.

Where to find us

We’re in Warlingham, Surrey, twenty minutes from Croydon and within easy reach of Caterham, Oxted, Purley and the M25.

Our animal room is indoors, heated and air conditioned, so sessions run comfortably whatever the weather. There’s a flat driveway and a ramp into the room. Alongside it we have a sensory pod — a quiet, enclosed, low-arousal space — and outdoor runs and garden space for sessions that work better outside.

We also travel. Schools, care homes, Scout and Guide groups, community events and private parties across Surrey and the surrounding area.

What to expect when you visit · Directions and opening hours

Meet the team

Pets on the Green is a small team, and most of it is family. Between us we cover the sessions, the animals, the driving, the paperwork and the early-morning feeding.

I don’t deliver every private booking myself — it might be Phoebe or Alanah — so it’s worth knowing the faces before you arrive.

Meet the team

About me — Ciera O’Rourke, Founder and Lead Practitioner

I’ve worked professionally with animals across four settings: Purple Pets (Lingfield Pet & Exotics), full care of exotic and domestic species; The Reptile Barn, Epsom, as a reptile specialist; Freer Farm Boarding, boarding care and health monitoring; and Boo’s Pad Dog Grooming, Warlingham.

I trained at NESCOT and hold eleven City & Guilds qualifications in animal care — including Level 2 Technical Certificate in Animal Care, Principles of Animal Biology, Habitats and Rehabilitation, British Wildlife Species, and Level 1 units in handling, restraint, accommodation and movement of animals. I’m currently completing Year 1 of the Level 3 Animal Management diploma.

For the therapeutic side I hold three completed qualifications: the Level 3 Award in Animal Assisted Therapy — Oplex Careers (CPD certified), Higher Distinction; the Pet Therapy Course with ACS Distance Education; and an Animal Assisted Therapy Course with SLP.

My SEND and safeguarding training is through Care Learning — Safeguarding Children Level 3, Autism and Learning Disability, Positive Behaviour Support, Prevention and Management of Violence and Self-Harm, Mental Capacity and Mental Health Act — along with safeguarding through Children First and Understanding Young Minds through Virtual College by Netex. I’m the named Designated Safeguarding Lead for Pets on the Green.

In health and safety I hold Level 2 Health & Safety for Land Based Industries and Safe and Effective Working Practices in Land Based Industries, both City & Guilds via NESCOT, plus Health & Safety including COSHH and RIDDOR, and First Aid, through Care Learning.

I’m currently working towards the Level 3 Award in Education and Training.

Pets on the Green holds an Animal Activities Licence from Tandridge District Council (014153) and full public and employer’s liability insurance, and I’m Enhanced DBS checked. The business is VAT registered and a registered limited company.

I’m supported by a small hand-picked team. All AAI sessions are delivered by me personally.

Ciera with a young visitor
🐾 Owner & founder since July 2025

From a few pets to over seventy animals and a business I built myself

I'm sharing my story not for attention, but to show others that there's always a way out, no matter how challenging things may seem.

Hi, I'm Ciera — an animal enthusiast with years of hands-on experience breeding, handling, and caring for a genuinely diverse collection of animals. What started during lockdown with a growing collection of pets grew into a lifelong passion that took me through college, into work at a reptile specialist store, and eventually to launching Pets on the Green in July 2025.

I'm autistic, and I also have ADHD and ARFID (an eating disorder). I didn't receive my autism diagnosis until Year 9 — I've found that girls often get diagnosed later because we tend to mask our struggles until we reach a breaking point, which sadly happened to me. But being neurodiverse is my superpower. It helps me connect deeply with animals and gives me a unique understanding of the therapeutic benefits animal interactions can have, especially for other neurodiverse people. Every SEN session I run is shaped by that understanding.

I hold an official Animal Activities Licence from Tandridge District Council and an Enhanced DBS, and I qualified as a Level 3 Award in Animal Assisted Therapy — Oplex Careers (CPD certified) in February 2026. I visit special events and speak in front of groups of 50+ people about animals — something I never thought I could do.

I hope my story shows that you can overcome your challenges by finding your passion. It helps to have a supportive family and I'm very lucky to have my parents and brothers behind me every step of the way. I'm incredibly grateful to everyone who has attended Pets on the Green, and I look forward to meeting even more of you in the future.

My journey

🐟
2020 — Lockdown

A growing collection of pets

During lockdown I really struggled and we started to increase our pet collection. A curiosity about animals that never switches off begins here.

🏫
2020–2021

School becomes impossible

I received my autism diagnosis in Year 9 — I also have ADHD, ARFID and severe anxiety. I was at Oasis Academy Coulsdon, a lovely school, but I just couldn't cope. After lockdown I developed a phobia of school that left me terrified to return, and unfortunately I couldn't go back. After a lengthy hospital stay I met a girl with very similar needs, which made me realise I'm not on my own.

📋
2021–2022

EHCP & NESCOT 14–16 provision

I obtained an EHCP and NESCOT's 14–16 provision took over my school placement with a 1:1 SEND worker to support me. It was the fresh start I needed — a smaller, calmer environment where I could begin to find my feet again. I had all sorts of therapy treatments and saw many people to try and think about things differently and talk about how I was feeling, but I couldn't open up. The only thing that truly helped me was being amongst animals.

🎓
2022–2025

NESCOT Animal Management — Level 1 & 2 with Distinction

At 16, I moved into NESCOT's specialist unit with a 1:1 teacher. I struggled to cope in a classroom or even in small groups, but when I discovered animal management everything changed. I made a friend who encouraged me to join in, and with time I found myself attending classes for three years — graduating with distinction.

🦎
2024–2025

Reptile Barn, Epsom

My dream job at a specialist reptile store, where I made fantastic friends. I handled every species, learnt the trade, and discovered a gift for helping nervous customers connect with animals they'd never normally encounter.

🐾
July 2025

Pets on the Green launches

Fully booked within days. I was running 4–5 experiences a day through July and August. Animal Activity Licence approved by Tandridge Council.

🏆
February 2026

Level 3 Award in Level 3 Award in Animal Assisted Therapy — Oplex Careers (CPD certified), Higher Distinction

I passed my Animal Assisted Therapy Practitioner qualification, opening the door to structured AAI programmes for SEN children, care homes, and EHCP-funded provision.

📚
2026

PawSteps launches

The thing I most wanted when I was 14 and couldn't get to school: learning that treats you as capable. PawSteps is a learning platform taught through our own animals — 300+ curriculum-linked lessons, 370+ care guides, workbooks, videos and SEN activities, plus tools for the adults alongside them. Have a look at PawSteps.

Neurodiverse & proud

"Being autistic isn't my limitation. It's why I understand animals — and the people who need them — better than most."

My neurodiversity isn't something I work around — it's central to everything I do. I understand sensory overload, demand avoidance, and the feeling of a world that wasn't designed for you, because I live it every day. That's why my sessions are structured the way they are — low-arousal, no pressure, and built around what actually works.

SEN families tell me regularly that their children respond to me in a way they rarely do with other adults. That connection isn't something you learn from a textbook — it comes from living it.

Book a SEND session
🧠
Deep empathy
I genuinely understand how overwhelming the world can be for neurodiverse children and adults
🐾
Animal instinct
Animals respond to calm, consistent energy. I bring that naturally — and it shows in every session
⏱️
No pressure, ever
Sessions move at your pace. No rush, no expectations. Everyone gets there in their own time
💚
Lived experience
Not a textbook understanding of SEND — a real one, from living it myself, all my life
Fully qualified

Credentials & qualifications

Every session backed by proper training, licensing and insurance.

🏆
Level 3 Award in Animal Assisted Therapy — Oplex Careers (CPD certified)
Registered practitioner — enables structured AAI programmes for SEN children, care homes and EHCP provision
Passed February 2026
📋
Animal Activity Licence — Tandridge Council
Licence No. 014153 — covers all animal handling activities, home visits, and public events
Active
🎓
NESCOT Level 2 Animal Care — Distinction
Technical certificate covering animal biology, British wildlife, farm livestock, land-based health & safety
🎓
NESCOT Level 1 Land-Based Studies
Animal care, movement, handling, restraint, accommodation — plus Level 1 employability award
🔒
Enhanced DBS Checked
Enhanced DBS certificate — renewed regularly. Required for all work with children and vulnerable adults
Current
🛡️
Public Liability Insurance
Full coverage for all sessions — private, mobile, events and care home visits
Active
💙
Safeguarding & SEND training
Safeguarding children L1, L2, L3 · Autism & disability · Positive behaviour support · Mental capacity · Mental health act
🌿
Ethical hedgehog breeder
A small, carefully managed breeding programme for African Pygmy Hedgehogs — occasional hand-raised hoglets available
Out & about

The Pets on the Green van

My Volkswagen ID.Buzz is wrapped and ready — keeping my pets safe, comfortable and warm on every journey across Surrey. If you spot CR22 PET on the roads around Warlingham, give us a wave.

🚐 CR22 PET

CR = Ciera Rose · 22 = her birthday · PET = obvious

Pets on the Green van Pets on the Green van wrap CR22 PET van
My Pets

Who you'll meet

I currently care for 70+ animals across reptiles, mammals, birds and invertebrates.

🦔 African Pygmy Hedgehogs
🐾 Sugar Gliders
🦜 Lutino Galah Cockatoo
🦎 Orange Zero Iguana
🐍 Corn Snake
🐍 Royal Python
🐢 Aldabra Tortoise (Marvin)
🐢 Map Turtles & Terrapin
🦎 Panther Chameleons
🐉 Bearded Dragon (Betty)
🦎 Blue Tongue Skink
🦎 Leachianus Geckos
🦎 Leopard Geckos
🌿 Crested Geckos
🐹 Guinea Pigs
🐽 Skinny Pigs
🐰 Netherland Dwarf Rabbits
🐭 Fancy Mice
🌿 Stick Insects
🌸 Orchid Mantis
🐌 African Land Snail
Meet all the animals →

Fancy helping out? We take on a small number of volunteers to help care for and handle the animals. Places do not come up often, and you do not need experience with exotics. Join the volunteer waiting list.

More from us

Pets on the Green started with the animals in Warlingham. Two things have grown out of it.

PawSteps

The learning platform taught through real animals — and they’re our animals.

Every care guide, lesson and video features the animals we actually look after. Rosie, Gary, the hoglets, the chameleons. You can meet them here in person and then keep learning at home.

Inside there’s more than 300 curriculum-linked lessons from Early Years to A-Level across every subject, 370+ vet-informed care guides, 456 workbook pages, over 100 videos, and 80+ SEN activities. There’s a games arcade, live animal cams from reefs and rainforests, and a hoglet you can watch grow from fifteen minutes old.

For grown-ups there’s a set of tools that do the jobs nobody has time for — paste in a lesson and get it simplified with symbols and audio, build a visual timetable, make a personalised printable workbook, generate EHCP evidence, track progress over a term. And there’s a wellbeing journey you can start today, which matters because families wait months for mental health support and need something safe in the meantime.

Open to browse, with a 3-day trial. Schools are £5.50 per pupil per year, invoiced against a purchase order.

Built by Ciera.

Visit PawSteps →

WeaveONE

One shared SEND record for schools, parents and everyone around a child.

638,700 children in England have an EHCP, and fewer than half of new plans are issued inside the 20-week legal deadline. WeaveONE exists to stop the re-typing and track every one of those deadlines.

It’s two products on one record. SendConnect360 is the SENCO’s workspace — EHCP tracking, support plans, parent updates, and AI that drafts but never decides. Pathway is for parents — an evidence vault, an application builder and a deadline tracker, grounded in the Children and Families Act rather than guesswork.

It started inside a real therapy practice rather than a pitch deck, which is why every feature answers a problem someone actually hit.

Visit WeaveONE →

Come and meet Ciera and the animals

Private sessions, birthday parties, SEN programmes and care home visits — all in Warlingham, Surrey.

Get in touch

Find us

Pets on the Green
4 Redvers Road
Warlingham, Surrey
CR6 9HN
📍 Get directions

Opening hours

Tue – Sat9.30am – 5.30pm
SundayCentre closed — mobile bookings may be possible by request
MondayClosed — animal rest day

By appointment only — book online, or ask about a Sunday

Book an experience 🐾
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